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Not refunding for the canceled wheelchair

Review over Shop4u2

I have ordered a wheelchair on 13-06-2019 and after 4 to 5 days i didnt get the package , i contacted both the POSTNL and SHOP4U2 to know the status of the package .I didnt get any proper response hence i canceled the order . Its been more than a month i didnt get my refund , SHOP4U2 not responding to my calls or emails.

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